Employee Assistance and WorkLife Program

What Can My Optum Emotional Wellbeing Solutions (EWS) benefit do for me? 
EWS is a modern, flexible, employee assistance program (EAP).

You may be struggling with stress at work, seeking financial or legal advice, or coping with the death of a loved one. Maybe you just want to strengthen your relationships with your family. Your Emotional Wellbeing Solutions Benefit offers you and your family assistance and support for all these concerns and more:

  • Stress, anxiety, and depression
  • Legal and financial concerns
  • Relationship problems
  • Workplace conflicts and changes
  • Parenting and family issues
  • Eldercare support

Lubrizol provides 24/7 access to EWS (Emotional Wellbeing Solutions) over the phone and online at no cost. You can call to speak with master’s-level EWS specialists who can provide consultation, risk screening, advocacy, referrals and educational materials. The EWS also provides Lubrizol employees with six face-to-face counseling visits at no cost with a clinician in Optum's network.  If you’d like to speak with an expert for financial or legal assistance or for legal mediation, there’s no cost for the initial consultation. Subsequent legal assistance is available at a 25% discount.

The Emotional Wellbeing Solutions program also has a comprehensive website (access code: lubrizol). When you register with the site you will have access to a wealth of information on life changes, health & wellness, work & career, family and much more. 

For more information, please visit Optum's Emotional Wellbeing Solutions EWS website (access code: lubrizol) or call Optum directly.

Additional Resources:

  • New!  Included Health Behavioral Health Virtual Visits:  Connect to mental health care from anywhere with the Included Health app.  Download the app, visit the Included Health website, or give them a call to learn more about all the benefits available to you.
  • Self Care Mobile App:  Self Care is an app that offers clinical techniques to help dial down the symptoms of stress, anxiety and depression – anytime. Connect with powerful tools that are there for you right as symptoms come up. Stay engaged each day for benefits you can feel. Escape to Self Care whenever you need to track your progress and stay until you feel better. Download the Self Care app and upgrade to the premium version for free through the Optum EAP program.  To register, visit liveandworkwell.com, enter code "Lubrizol", and sign up under "Popular Tools".
  • Talkspace Mobile App: Talkspace connects people with licensed therapists 24/7 and allows you to connect virtually. Message your therapist any time, no appointment necessary, or schedule a video appointment. Appointments can either be billed through the CDHP Core, Plus, and Standard medical plans or used as a part of the EAP.  To register, visit liveandworkwell.com, enter code "Lubrizol", and sign up under "Popular Tools".