Tobacco/Nicotine Cessation Frequently Asked Questions

What is the Lubrizol HealthyLife® QuitWell™ program?

Lubrizol's HealthyLife® QuitWell™ program is a positive approach to breaking the tobacco/nicotine habit (cigarettes, e-cigarettes, vapes, cigars, snuff, and chewing tobacco). It is a highly effective program that teaches the necessary skills to quit tobacco/nicotine use for good. Since no one quit method works for all smokers, Lubrizol's HealthyLife® QuitWell™ program presents over 500 different techniques and concepts. This allows you to pick and choose techniques to meet your needs. The program works for people who aren’t sure they want to quit, people who are thinking about it, and people who are ready to take action. It works in only five days. Best of all, Lubrizol's HealthyLife® QuitWell™ program curbs withdrawal discomfort and irritability, while it controls your weight.

How does the Lubrizol HealthyLife® QuitWell™ program work?

The Lubrizol HealthyLife® QuitWell™ program begins with an introductory session conducted over the telephone with your coach. You will receive details about Lubrizol HealthyLife® QuitWell™, how it operates and how it will work for you. This session and the materials that you receive will prepare you for the next phase of the Lubrizol HealthyLife® QuitWell™ program. You will receive a kit to help aid you during the program.

The second phase is called the Skill Development Phase. Here you will learn the unique techniques that allow you to quit tobacco/nicotine. During this phase, you will quit tobacco/nicotine for good.

The final phase of the Lubrizol HealthyLife® QuitWell™ program is the Maintenance Phase. During Maintenance, you will learn additional techniques that will reinforce those learned in the Skill Development Phase. The Maintenance Phase will see you through your first weeks, tobacco/nicotine-free, and strengthen your ability to live without it.

What is in the kit?

Each kit includes:

  • Lubrizol's HealthyLife® QuitWell™ program workbook (step-by-step process to become tobacco/nicotine-free)
  • Lubrizol's HealthyLife® QuitWell™ program Welcome Letter
  • (2) pieces sugarless hard candy
  • (2) toothpicks
  • Lubrizol's HealthyLife® QuitWell™ program scorecard
  • Pencil
  • Urge Zapper
  • Binder clip
  • Lubrizol's HealthyLife® QuitWell™ program CD
  • Emergency cigarette box

All of these items are enclosed in a plastic case. The Lubrizol HealthyLife® QuitWell™ program workbook explains what to do with each of these items.

What does a Lubrizol HealthyLife® QuitWell™ coach do?

A Lubrizol HealthyLife® QuitWell™ coach is assigned to each participant of the Lubrizol HealthyLife® QuitWell™ program. A coach will contact you five times throughout the year long program to offer support and encouragement and address your questions and concerns about the program. You may contact your Lubrizol HealthyLife® QuitWell™ coach as many times as you like during the year long program with any questions or concerns.

Can my spouse enroll in the Lubrizol HealthyLife® QuitWell™ program?

Yes, the program is available to all Lubrizol employees, their spouses and their dependents. Please note that if you have a dependent under the age of 18, you will need to provide your approval to enroll them into the program.

Does the Lubrizol HealthyLife® QuitWell™ program cost any money?

The Lubrizol HealthyLife® QuitWell™ program is part of the Lubrizol Essentials offerings and is free of charge to employees, spouses and their dependents.

How is confidentiality safeguarded? Is my personal data shared with anyone at Lubrizol on an individual basis?

As with all of the Lubrizol Essentials health programs, the provider of the Lubrizol HealthyLife® QuitWell™ program, the American Institute of Preventative Medicine, is required to keep your information confidential. This includes personal as well as health data. They are required by contract to maintain confidentiality as well as comply with all federal and state laws including the Health Insurance Portability and Accountability Act (HIPAA) and the Genetic Information Nondiscrimination Act (GINA). Failure to do so could result in termination of Lubrizol’s American Institute of Preventative Medicine contract.

Individual employee data will not be shared with Lubrizol. For instance, data will not be given to your supervisor, human resource staff, health and safety staff, or management at Lubrizol. Only aggregate results for the whole organization including aggregate site results will be provided to Lubrizol.

How will the Lubrizol HealthyLife® QuitWell™ aggregate reporting be used?

The aggregated results will be used to set a baseline for the tobacco/nicotine use and habits of our population. They can also be used to design future Lubrizol Essentials tobacco/nicotine free programming to meet employee needs and may be used in setting future Lubrizol Essentials program goals.

Will I need any specific information while I am enrolling?


If you are a Lubrizol employee you will provide your first name, last name, location, and Employee ID. If you are a spouse or dependent of a Lubrizol employee, you will need the first name, last name, location, and ID of that Lubrizol employee. When you enroll you will be asked for a contact phone and about your tobacco/nicotine habits.

Do you provide Chantix® or other prescription drugs?

No, Chantix® and other prescription drugs must be prescribed by a physician or primary health care provider. Please contact your physician or primary health care provider to assist you with information about prescription products. Please note, if you are prescribed a tobacco/nicotine cessation prescription drug under a Lubrizol-sponsored medical plan, it will be covered under that plan. It may be covered as a $0.00 copayment/no deductible benefit under Health Care Reform depending on the prescription drug. For more information contact CVS Caremark directly:  Contacts

Can I use the patch and prescription medication at the same time?


Please contact your physician or primary health care provider for information about using a prescription product while also using an over-the-counter product.

How successful is this program?

HealthyLife® QuitWell™ has a success rate of 35% which is higher than the national average of 15%.